Challenges faced by Retail industry and how they can be addressed
A Talk by Ms. Radhika Subramanian (Head - Marketing, Retail Operations and Customer Service, India Circus by Krsnaa Mehta, a Godrej Venture)
About this Talk
In these challenging times, the retail industry which is the lifeline of economy and commerce has been impacted. With malls being shut across many states and standalone stores also operational on select days and limited timings, retailers and conusmers have been impacted adversely. However, keeping consumer sentiments in mind, retailers all across have come up with initiatives both from an online and offline perspective to meet consumer demand and ensure customer experience is not impacted.